Privacy Policy

01Who we are and what this covers

This policy applies to the Voiceuno mobile app, PC app, and website (voiceuno.com) provided by BUKCS PTE. LTD. ("we", "us"), 68 Circular Road, #02-01, Singapore 049422.

We comply with the privacy laws that apply to you, including Singapore's Personal Data Protection Act 2012, the Korean Personal Information Protection Act, and, where applicable, the EU/UK GDPR.

02What data goes where

The data each feature handles, and where it goes. We do not receive anything not listed here.

• Audio recordings — stored only on your device. Never sent to our servers or to any third party.
• Transcription — processed on the device by the speech model built into the app. No internet connection needed.
• Imported recordings — referenced in place. We do not copy or upload them.
• Transcripts, summaries, titles, notes — stored in the app's database on your device.
• AI summaries — only when you ask for one, the transcript text of that recording (with line numbers and timestamps), its title, recording mode, language, and your app user ID pass through our relay server to Google LLC's Gemini API for processing. Audio is not sent, even then.
• Subscriptions and payments — handled by Google Play or the Apple App Store. We never receive your card or payment details. To check subscription status, an anonymous app user ID and purchase records are processed by RevenueCat, Inc.
• Ads (free version) — Google AdMob may collect your advertising ID, device information (model, OS, language), IP address, and ad interaction data to serve ads.
• Speech model downloads — choosing a language other than Korean downloads the model from our servers or a distribution service we use. Standard connection data such as your IP address is processed.
• PC sync — your phone and PC exchange data directly over your local network. No recordings or transcripts are stored on our servers.
• Website — uses one cookie (voiceuno_lang) to remember your language. No analytics or tracking cookies. IP addresses and request times may be logged briefly as part of normal server operation.

03Why we process it

• To generate AI summaries and verify their source citations
• To manage free daily limits and prevent abuse
• To check subscription status and provide premium features
• To show ads in the free version
• To answer support requests and keep the service reliable

04How long we keep it

• Recordings, transcripts, summaries on your device — stay there until you delete them or uninstall the app. We cannot access them.
• Text sent for AI summaries — discarded by our server immediately after processing; not stored. Logs record only counts, timing, and errors — never the text.
• Daily usage counters — kept per app user ID and deleted automatically within 2 days.
• Subscription records — may be kept for the period required by law.
• Support emails — deleted within 3 years after the matter is closed.

05Service providers and international transfers

We use the providers below. Data is transferred to them over the network, only when you use the related feature.

• Google LLC (United States) — AI summaries (Gemini API): transcript text, title, mode, language. Ads (AdMob): advertising ID, device information, IP address.
• RevenueCat, Inc. (United States) — subscription status: anonymous app user ID, purchase records.
• Cloudflare, Inc. (United States, global network) — website and relay hosting: IP address, request data.
• If you do not want these transfers, do not use AI summaries, or subscribe to turn off ads. Recording and transcription keep working either way.

06App permissions

• Microphone — recording. Required.
• Notifications — show that recording is running with the screen off, and let you stop it from the notification.
• Audio file access — list recordings already on your device so you can transcribe them. Optional.
• You can revoke any permission in your device settings at any time. Only the related feature stops working.

07Ads and your choices

The free version shows Google AdMob ads. Where the law requires consent, the app asks for your choice about personalized ads on first launch.

You can reset your advertising ID or opt out of personalized ads in your device settings (Android: Settings > Google > Ads; iOS: Settings > Privacy & Security > Tracking). Premium subscribers see no ads.

08Your rights

You can ask to access, correct, delete, or stop the processing of your personal data. We do not keep accounts, so data on your device disappears completely when you delete it in the app or uninstall the app.

For data we process (subscription records, usage counters), email privacy@voiceuno.com and include the user ID shown in the app's settings. We reply within 10 days. If you are in the EU/UK, you may also complain to your local data protection authority.

09Children

Voiceuno is not directed at children under 14 (or the minimum age in your country), and we do not knowingly collect their data. If we learn that we have, we delete it without delay.

10Security

• All network traffic is encrypted with TLS (HTTPS).
• API keys and other secrets live only on our servers, never in the app.
• Transcript text is never written to server logs.
• Access is limited to the minimum number of people.

11Contact

Data Protection Officer: BUKCS PTE. LTD.
Email: privacy@voiceuno.com
General support: support@voiceuno.com

12Changes to this policy

When we change this policy we update the date at the top. For material changes — a new data transfer or a new provider — we give notice in the app or on the website at least 7 days before they take effect.